35 Holy Family Road
Holyoke, MA 01040
413-532-3246

Welcome to MissionCare at Holyoke

Kyle Bousquet

Kyle Bousquet

Administrator

Dear Residents and Family Members, 

It is my pleasure to welcome you to MissionCare at Holyoke.  Formerly known as Mount Saint Vincent Care Center and the successor to the Farren Care Center program, MissionCare at Holyoke has been part of the iCare Health Network since 2021 and is a specialized long term care center – the only one of its kind in Massachusetts.

                      We’re Hiring!              Click here for an application.                Click here for open positions.

MissionCare at Holyoke cares primarily for residents with a dual diagnoses of mental illness and a major medical condition as well as residents with other stigmatizing factors who may be difficult to place in a standard long term care setting or other site of care. Residents are referred to the center for long term care from all around the Commonwealth of Massachusetts and New England. MissionCare’s clinical and behavioral programming is tailored to individuals with these diagnoses and needs.     

It is an honor and a privilege to make our residents feel home and bring a person centered approach, coupled with strong community support to ensure they feel warmth and compassion. It is very rewarding and I am proud to be an Administrator and care for our residents everyday with such a great team.

The MissionCare at Holyoke campus was designed to create a welcoming, comfortable atmosphere that contributes to each resident’s ability to enjoy his or her continuing life experience. Located atop the Ingleside section of Holyoke, overlooking the Connecticut River, every floor offers contemporary, comfortable resident rooms along with dining rooms, lounges and activity spaces. Residents also can enjoy the center’s recreational areas and a large, secure outdoor space. A large community room, hair salon and dining room also are on site. Continue reading…

 



iCare Health Network Blog

All the latest news, discussion, and updates from the iCare Health Network team!

  • Meet Ashley Frame, Administrator at Westside Care Center. Ashley’s journey into long-term care administration began as a dietary aide, where she first discovered the profound impact even the smallest gestures can have on residents’ lives. Driven by a passion to be hands-on in patient care, she advanced to become a therapeutic recreation assistant, focusing on specialty programs and building lasting relationships with residents and their families. Ashley’s decision to become an administrato…
  • Meet Yong Crandall, Administrator at Touchpoints at Chestnut. Balancing a demanding role with personal well-being is key to her leadership style. Yong makes time for long walks—either before or after work—to clear her mind and process the day’s ideas and challenges. This practice helps her maintain a positive outlook, which in turn influences the care she provides for both her staff and residents. Yong embraces the wisdom of Esther and Jerry Hicks, reminding herself that “The dominan…
  • Meet George Kingston, Administrator at Trinity Hill Care Center. George’s journey in healthcare began early on with an MBA in healthcare finance. He initially managed budgets and reimbursements in hospitals but soon discovered that the routine and cyclical nature of that role left him yearning for more variety. On a spontaneous move, he stepped into a controller position for a group of seven nursing homes and was instantly captivated by the role of an administrator. Now, 32 years later, George…
  • Meet Jennifer Johnson, Administrator at Parkville Care Center. Jennifer emphasizes that maintaining personal well-being is essential in a career that demands so much. For her, self-care isn’t just an occasional practice—it’s a continuous commitment to being the best version of herself for both her team and the residents she serves. Jennifer believes that “we cannot show up as the best versions of ourselves if we are not nurturing the parts of us that allow our positive attributes to …
  • Meet Tabitha Davis-Barron from MissionCare Bennington. Tabitha believes that a strong sense of community in a nursing home begins with celebrating the achievements of the staff. When team members feel appreciated and acknowledged, they gain a deeper sense of purpose and commitment. This, in turn, elevates the care and compassion they extend to residents. By guiding and encouraging growth, Tabitha has cultivated an environment where both staff and residents feel like part of one supportive family…
  • Meet Patrick Neagle, Administrator at Touchpoints Manchester. When asked to share a story of overcoming a challenge, Patrick reflected on the tumultuous days of the COVID pandemic. He described a time when projecting leadership and strength became crucial—even as uncertainty and self-doubt loomed large. Patrick’s insight was clear: “Character is not built through adversity, it is revealed.” His experience during the pandemic not only shaped him into a stronger leader but also tau…
“I would recommend this facility to family and friends. I have been having a wonderful time. The nurses to the CNAs work as a team and that's what matters.”
~ Resident DC (June 2023)
“I moved my mother here in December 2021 after a brief stay in the Boston area. I have been incredibly impressed from my first interactions with Nicole in Admissions (and throughout the admissions process) to my tour with Kyle where it was clear that there is a good, positive energy to this facility (staff was smiling and seemed happy to be there – a great feat, in my opinion, considering all that healthcare workers have been through in the past few years). I continue to be impressed by all of the receptionists, nurses, activity staff, social workers, business manager, etc. Everyone is so on the ball and willing to help…and quickly, when needed. I would highly recommend MissionCare to anyone looking for a safe, positive environment for their loved one.”
~ Wendy K. Slate Berman (March 2022)