35 Holy Family Road
Holyoke, MA 01040
413-532-3246

Welcome to MissionCare at Holyoke

Kyle Bousquet

Kyle Bousquet

Administrator

Dear Residents and Family Members, 

It is my pleasure to welcome you to MissionCare at Holyoke.  Formerly known as Mount Saint Vincent Care Center and the successor to the Farren Care Center program, MissionCare at Holyoke has been part of the iCare Health Network since 2021 and is a specialized long term care center – the only one of its kind in Massachusetts.

                      We’re Hiring!              Click here for an application.                Click here for open positions.

MissionCare at Holyoke cares primarily for residents with a dual diagnoses of mental illness and a major medical condition as well as residents with other stigmatizing factors who may be difficult to place in a standard long term care setting or other site of care. Residents are referred to the center for long term care from all around the Commonwealth of Massachusetts and New England. MissionCare’s clinical and behavioral programming is tailored to individuals with these diagnoses and needs.     

It is an honor and a privilege to make our residents feel home and bring a person centered approach, coupled with strong community support to ensure they feel warmth and compassion. It is very rewarding and I am proud to be an Administrator and care for our residents everyday with such a great team.

The MissionCare at Holyoke campus was designed to create a welcoming, comfortable atmosphere that contributes to each resident’s ability to enjoy his or her continuing life experience. Located atop the Ingleside section of Holyoke, overlooking the Connecticut River, every floor offers contemporary, comfortable resident rooms along with dining rooms, lounges and activity spaces. Residents also can enjoy the center’s recreational areas and a large, secure outdoor space. A large community room, hair salon and dining room also are on site. Continue reading…

 



iCare Health Network Blog

All the latest news, discussion, and updates from the iCare Health Network team!

  • At Touchpoints at Bloomfield, late winter brings with it a familiar and much-anticipated tradition. For the past seven years, team member Christine Bourbeau and her husband, Mark, have marked maple season by tapping trees on campus and transforming sap into maple syrup — a process residents enjoy watching unfold each year. The season typically runs from mid-February through the end of March, when cold nights and milder daytime temperatures create the ideal conditions for sap to flow. Across Bl…
  • We’re honored that McKnight’s recently featured Chris Wright — Chairman of the AHCA Board and Co-Owner of iCare Health Network — in a thoughtful interview spotlighting what drives his leadership and vision for the long-term care industry. The article explores Chris’s view on how compassion, clarity of purpose, and a commitment to collective progress are essential to navigating the challenges facing long-term care today. We’re grateful to Kimberly Marselas and McKnight’s for telling…
  • Valentine’s Day at Trinity Hill Care Center was a celebration of connection, appreciation, and shared joy from morning through evening. Residents began the day with a special “Lovers Luncheon,” an opportunity to gather, enjoy a thoughtfully prepared meal, and spend meaningful time together in a warm and welcoming setting. The spirit of appreciation extended to Trinity Hill’s dedicated team members, who were treated to cupcakes and ice cream in recognition of the compassion and commitment…
  • At Touchpoints at Bloomfield, occupational therapy is about more than repetition and routine — it’s about helping residents strengthen the skills they use in everyday life. A recent Valentine’s-themed session brought that philosophy to life through an activity that blended creativity, independence, and a touch of sweetness. Residents took part in a hands-on exercise centered on home-management tasks, practicing skills such as measuring, sequencing steps, problem-solving, and fine motor coo…
  • In recognition of National Wear Red Day, staff and residents proudly participated in the American Heart Association’s Go Red for Women movement, coming together in a sea of red to raise awareness about cardiovascular disease in women.  While Touchpoints at Bloomfield’s commitment to cardiac care has been well documented—most recently through its certification by the American Heart Association—events like Wear Red Day demonstrate that heart health extends beyond clinical programs. It liv…
  • Over the past five years, MissionCare at Holyoke has developed expertise in caring for individuals whose clinical and psychosocial needs require a higher level of coordination and support. The center welcomes residents from across Massachusetts, including those living with complex medical conditions and behavioral health diagnoses, as well as individuals connected to state agencies. Many arrive after experiencing barriers to placement elsewhere. MissionCare’s approach is to assess each referra…
“I would recommend this facility to family and friends. I have been having a wonderful time. The nurses to the CNAs work as a team and that's what matters.”
~ Resident DC (June 2023)
“I moved my mother here in December 2021 after a brief stay in the Boston area. I have been incredibly impressed from my first interactions with Nicole in Admissions (and throughout the admissions process) to my tour with Kyle where it was clear that there is a good, positive energy to this facility (staff was smiling and seemed happy to be there – a great feat, in my opinion, considering all that healthcare workers have been through in the past few years). I continue to be impressed by all of the receptionists, nurses, activity staff, social workers, business manager, etc. Everyone is so on the ball and willing to help…and quickly, when needed. I would highly recommend MissionCare to anyone looking for a safe, positive environment for their loved one.”
~ Wendy K. Slate Berman (March 2022)